FAQs

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Explore our Frequently Asked Questions to find quick solutions and helpful tips.  If you can't find what you need, just reach out!

lockers at Campus 805


We make the process of changing banks as simple as possible. Our team will walk you through every step – just let us know you are ready to make the switch!  


From the Website:
 
  • Click “Login” in the top right corner-Click “Enroll”
  • Input SSN, Account #, Email, and Phone number
  • Follow remaining prompt
 
From the App:

  • Download Nova Bank App (Dark Blue Background with Gold “N”)
  • Click “First time user? Enroll now.”
  • Input SSN, Account #, Email, and Phone number
  • Follow remaining prompts
  • From the Website or App
    -Login to your online banking
    -Click “Documents”
    -Click “Accept”
    -Select the Account Number and Click “Enroll”
Simply visit our Careers Page and complete the form. 
If your debit card has been lost or stolen, please call Mastercard® at 1-800-237-8990.